Solve the Outlook Inbox not updating issue!

Outlook is one of the platforms with millions of users and provides one of the best services by Microsoft. Outlook’s users love to use the service, Due to its versatile program that gives you access to third-party e-mail. However, Outlook can misbehave due to an error, “Outlook Inbox not updating”. The error is standard in Outlook users and can be resolved through simple solutions.

Why “Outlook Inbox is not Updating” error?

Before starting with the solutions to resolve the “outlook not updating “ error, it is essential to know the root cause of this problem. Here are some common mistakes that can lead to the Outlook inbox update issue:

  • Incorrect mail server settings

  • The offline and online items.

  • PST file corruption

  • Inbox refresh rate low

  • The automatic update function is disabled

  • Your Outlook account is not configured correctly.


Simple Hacks to resolve the ‘Outlook Inbox not updating” issue

The inox error is not complicated, although it can be frustrating. Try these simple hacks to your Outlook account if your “Outlook inbox is not updating”.

Solution 1 (Restart Outlook on Your System)

It is recommended to start troubleshooting easily. Restarting the program to check if Outlook didn't update the mailbox fixed the issue.

To do this, you can close and restart Outlook.


Solution 2 (Repair the MS Office)

Repair utility can fix Outlook inbox not updating from Exchange on your system.

  • Go to the control panel.

  • Open the program and go to Programs and Features.

  • Locate the MS Office installer. Right-click the program.

  • Now press Change.

  • Then select Repair.

  • Press Next.

  • Reboot the system.


Solution 3 (Increase the Refresh Rate)

Why is my outlook not updating? The reason can be due to the refresh rate. 

Here are the steps to follow:

  • Open Outlook.

  • Switch to the File tab.

  • Choose Options.

  • Now tap on the Advanced tab.

  • Then press the Send/Receive tab.

  • Scroll through the windows and click Group.

  • Click the Send/Receive group. A new window will appear.

  • Now select All accounts with a tick in these boxes:

  • Schedule automatic send/receive every minute.

  • In addition, you can also schedule the file update time.

  • Close the window.


Solution 4 (Delete offline items)

Try deleting offline items. Here are the cache files to help you troubleshoot:

  • Open Outlook.

  • Go to the folder.

  • Select a folder and right-click to delete offline items.

  • Select Properties from the list.

  • Select "Delete Offline Items" and press OK.

  • You may get a popup warning, press OK.



Solution 5 (Rebuild the Data Files)

Two files are created in Outlook: PST files and OST files. These files can cause Outlook inbox update errors if they contain errors or are corrupted.

  • If Outlook is open, close it.

  • Now go to the Control Panel.

  • Scroll down to select Mail.

  • You will then see a new window where you can select Data Files.

  • Now look for a file with the same name as your email address.

  • Click on the "Open file path..." tab.

  • Now follow these steps:

  1. Ost File: Right-click the file to rename it. Add .OLD to the extension.

  2. Pst file: stay the same. Don't change the name or anything.

  • When you're done, exit all windows.

  • Finally, open Outlook to check for the error.


Final Words

To summarize, Outlook Inbox not updating issue is simple to resolve. I hope the above-guided solution has helped you to resolve the error easily. In case of any other queries, contact the Customer service team. 


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