5 Expert Tips to Fix the Outlook Send Receive Error

Outlook is a prominent email client worldwide. But it does not mean that users never encounter any glitches in its working. Outlook send receive error is a prevalent issue that hinders users from using their emails. This problem can occur due to reasons like an unstable internet connection or false email account settings. Sometimes, your firewall settings can also interrupt Outlook’s performance. This article will guide you in resolving this common error in your Outlook account.

Solutions to Eliminate the Outlook Send Receive Error

1. Examine Your Internet Connectivity

You need to have a good internet connection, so Outlook works smoothly without any glitches. If a poor internet connection is behind the Outlook send/receive error, fix it through these simple steps.

• Turn on and off your router.

• Use your smartphone’s hotspot.

• Hit the Windows ‘Start’ button and go to ‘Settings.’ From here, choose ‘Network & Internet’ followed by ‘Status.’ Use the Network Troubleshooter to resolve connectivity errors.

2. Rectify Your Account Settings

Wrongly configured email settings is a possible reason behind the send/receive error in Outlook. To rectify your email settings:

• Choose ‘File’ in Outlook. 

• Tap ‘Account Settings’ followed by the ‘Account Settings’ option in the drop-down menu.

• Tap ‘Change’ below the window of Account Settings.

• Choose ‘More Settings.’

• After that, tap the ‘Outgoing server’ option.

• Place a tick beside the ‘My outgoing server (SMTP) requires authentication box.

• Now choose the box beside ‘Log on to incoming server before sending mail.’

• Start MS Outlook again. 

 

3. Turn off the Firewall Settings

Firewall settings obstruct ports which hinders Outlook from communicating with the mailbox server. It causes the send receive error. Add an exception for the file Outlook.exe to resolve the problem and communicate through messages.

You can also turn off the firewall program. 

• Go to ‘Network connections’ from the Control Panel.

• Right-tap on your network connection and tap ‘Properties.’

• Turn off the Firewall below the ‘Security’ tab. 

• You can enable Firewall if the problem resolves. 

 

4. Modify the Server Timeout settings on Outlook.

Increasing the timeout settings is a good fix for the send receive error Outlook when it’s a result of a network connection issue. 

 

• Access the ‘Internet email settings’ on your computer. 

• Tap the ‘Advanced’ tab and find the port numbers of incoming and outgoing servers. 

• Below server timeouts, modify the duration. 

• Change it from ‘Short’ to ‘Long.’

• Save the changes by tapping ‘OKB.’Start Outlook again.

• Now go to the ‘Send/Receive’ tab. 

• Here, tap the ‘Update folder’ option. 

• Now Outlook will sync the emails from the mail server. 

 

5. Use the Safe Mode to Access Outlook

The send/receive error can occur due to problematic add-ins. Starting Outlook in safe mode will enable you use it without any disturbance. 

• Exit Outlook.

• Now open the Run box.

• Here, input outlook.exe /safe

• Hit ‘OK.’

• Send an email and ask another person to send you an email. 

• If everything works properly, you can disable the problematic add-ins. 

Final Words 

The Outlook send-receive error can take many forms. There are many send and receive error codes, but all of them can be fixed with the basic measures above. If you are unable to resolve it, seek an expert’s help.