How to Fix Hotmail Not Working Issue on Windows, iPhone, & Android?

Frequent users of Hotmail understand how vital it is for their day-to-day digital communications. The moment it stops working, life appears to come to a halt. Various factors could result in Hotmail not working correctly. This blog aims to assist you in identifying the underlying causes. It offers practical solutions to get your Hotmail up and running again on various platforms - Windows, iPhone, and Android.

 

Why is My Hotmail Not Working?

Several factors are responsible for the Hotmail malfunctioning: Some of them are the following: 

• A weak Internet connection could hamper Hotmail from functioning optimally.

• An older version of the Hotmail app may lead to functional glitches.

• Incorrect configuration of Hotmail on your device could cause it to malfunction.

• Downtime or maintenance work on Microsoft's end could disrupt Hotmail functionality.

 

Methods to Resolve Hotmail Not Working on Windows

Go with the following methods and resolve the Hotmail malfunctioning issue:

Method 1: Check the Internet

Start by confirming your Internet connection. Try loading several websites and see if they are loading correctly. If not, this signifies an Internet issue. You can reboot your router as your first troubleshooting step. If this does not resolve the problem, contacting your Internet Service Provider could be your next move.

 

Method 2: Update Browser

1. Firstly, open your browser and navigate to the settings or About section.

2. Then, look for an option that allows you to check for updates.

3. If there's an update available, click on it to initiate the download.

4. After the download is complete, install the update.

5. After that, restart your browser.

6. Lastly, try reaccessing Hotmail to see if the update resolved the issue.

 

Method 3: Clear Browser Cache

1. Open your browser's settings.

2. Choose the “Clear Browsing Data or Clear Cache” option and confirm your choice to clear your browser's cache.

3. Once the cache is cleared, then restart your browser.

4. Attempt to log into Hotmail to check if clearing the cache resolved the problem.

 

Method 4: Server Status Check

1. Visit the official Microsoft server status webpage.

2. Check if there are any known issues or ongoing maintenance.

3. If server issues are reported, wait until Microsoft has resolved them. This is out of your control and requires patience.

 

Troubleshoot Hotmail Not Working on iPhone

Following the given steps help tackle any persistent issues like Hotmail not working on iPhone.

 

Method 1: App Update

1. Firstly, open the App Store.

2. Secondly, tap on the Updates tab at your screen's bottom right.

3. Thirdly, look for Outlook in the list of apps with available updates.

4. Tap the Update button to upate (if an update is available).

5. Wait for the update to finish, then open the Outlook app and check if the issue has been resolved.

Method 2: Reset Network Settings

1. Launch the Settings app on your iPhone.

2. Scroll down and tap on General.

3. Scroll to the bottom and select Reset.

4. Tap on Reset Network Settings. You should enter your passcode to confirm this action.

5. After the iPhone restarts, reconnect to your Wi-Fi network.

6. Open the Outlook app and check if the problem persists.

 

Method 3: Reinstall the App

1. First, press and hold the Outlook app icon on your iPhone's home screen.

2. Then, tap Remove App and then Delete App in the pop-up menu.

3. Once the app has been uninstalled, navigate to the App Store.

4. Now, search for Outlook in the App Store.

5. Tap Get next to the Outlook app to download and reinstall it.

6. Once reinstalled, finally open the Outlook app, sign in to your account, and check for the issue.

 

Method 4: Check Date & Time Settings

1. Open the Settings app on your iPhone.

2. Scroll down and tap on General.

3. Tap on Date & Time.

4. Make sure Set Automatically is enabled. If not, turn it on.

5. Restart your iPhone after adjusting the settings.

6. Open the Outlook app and check if you can now access your Hotmail account.

 

Resolve Hotmail Not Working on Android

The following steps will help you to solve the most common issues with Hotmail not working on Android devices.

 

Method 1: Clear App Cache

1. Firstly, open Settings.

2. Secondly, scroll down and tap on Apps or App Management, depending on your device.

3. Then, scroll down to find the Outlook app and tap on it.

4. After that, tap on Storage and then Clear Cache.

5. Once the cache is cleared, you have to restart your device.

6. Lastly, open the Outlook app and check if the issue has been resolved.

 

Method 2: Reinstall the App

1. Open the App Drawer and press and hold the Outlook app icon.

2. Drag the icon to the top of the screen where it says Uninstall, then Release.

3. Once the app has been uninstalled, go to the Play Store.

4. Afterward, in the search bar at the top, type Outlook and tap on the search icon.

5. Subsequently, in the search results, find the Outlook app and tap Install.

6. Once installed, open the Outlook app, sign in to your account, and finally, see if the issue persists.

 

Summing Up

When Hotmail not working, it can be a considerable setback, but remember that most issues have straightforward solutions. Depending on your device, following the steps provided should resolve the most common problems. For further assistance, feel free to contact our Support team. Keep your apps updated and check your settings regularly to ensure seamless email communication.