Hotmail Not Receiving Emails – Find Out the Causes and Fixes

The Hotmail account is still commonly used by many people. But it's natural to face email-related glitches at various points. If you find your Hotmail notreceiving emails, count yourself one among many such troubled users. Primarily, you will not receive an email if Outlook suspects it as junk. At other times, your storage space may have exceeded the usual limit. Let us address this problem from various angles. 

 

Hotmail Not Receiving Emails – Quick Solutions

• Look for the missing email in the Junk Mail folder. 
• Make space to receive more emails by deleting irrelevant ones in the Junk folder.
• Update your Outlook email account.
• Delete the browsing data to facilitate Hotmail to receive new emails.

 

Troubleshoot Not Receiving Emails in Hotmail Problem

You can follow these techniques if you find your emails missing.

1.     Examine the Junk Folder

Emails that you think are missing may be sitting in your Junk Folder. So, just right-click on this folder and mark this email as not junk. Now, it will go into your inbox.

     2.                 Make space for new emails.

Inadequate storage space will prevent you from receiving new Hotmail emails. Follow these pointers to check and make storage space.

 

• Hit the ‘Gear’ symbol in the top-right.
• Now, tap ‘View all Outlook settings.’
• Click ‘General.’
• Now, click ‘Storage.’
• From here, you can check how much storage you have.
• If it is less, clear the Junk Folder.
• Right-tap this folder and choose ‘Empty Folder.’

    3.                 Update your account

Hotmail has now become an integral part of Microsoft Outlook. This can be why you are not receiving emails in Hotmail. 

 

Updating the Hotmail account means logging into Outlook.live. Use your Hotmail credentials to log into Outlook. This will fix the issue.

   4.                 Clear your browsing data.

Many people ask why is my Hotmail not receiving emails when they don’t know about the importance of clearing browsing data. Excessive cookies and cache prevent the mailbox from getting new emails. So, follow these instructions to clear your browsing data and receive new emails.

 

• Launch the web browser you commonly use to access Hotmail.
• After that, right-tap on the three dots. They are present on the right part.
• The next point is to go to ‘More Tools.’
• Here, choose ‘Clear browsing history.’
• The shortcut for clearing browsing history is Ctrl + Shift + Del.
• After your browsing history gets cleared, you will not see Hotmail emails not coming through.

 

    5.                 Reset the filter in your Hotmail inbox.

If you have applied filters, the emails that show up in the inbox follow the filtering rules. Many people who complained of Hotmail not receiving emails in 2022 found resetting the inbox filters was effective. Use these pointers to quickly change the email setting.

 

• Open Outlook on your browser.
• Next, navigate to the inbox folder.
• Here, hit the ‘Filter’ option.
• Set this filter to ‘All.’
• After that, choose the ‘Sort’ option.
• This option is below the ‘Filter’ option.
• You may now configure the new order of sorting to ‘Newest on Top.’
• That’s it; now check if you can find missing emails.

 

   6.                 Examine the email rules.

Outlook rules are very important and play a significant role in the user seeing specific emails. They let you move, delete and reply to specific messages. If you’ve configured them incorrectly, you will ask why is Hotmail not receiving emails. So, check and change these rules using these steps.

• Navigate to ‘Settings’ in Outlook.
• On this section, tap ‘View all Outlook settings.’
• Now, pick the ‘Mail’ tab.
• Head over to ‘Rules.’
• From this window, disable unwanted rules.
• You can edit them out or tap the ‘Delete’ option.
• After that, click ‘OK.’

 

   7.                 Inspect email forwarding

A common cause for why you are not receiving emails in Hotmail is due to email forwarding. If it is turned on, your messages will go to another account. You will not get it in your Hotmail or Outlook account. So, turn off this feature using these pointers.

 

• Firstly, open Outlook.
• Now, head to its ‘Settings’ section.
• After that, tap on the ‘View all Outlook settings’ option.
• Now, navigate to the ‘Mail’ tab.
• After that, go to ‘Forwarding.’
• Here, disable this feature.
• After disabling it, tap ‘Save.’
• Now, whenever you use Outlook, messages that you had set to go to another email account will not go there.

 

   8.                 Update your browser

An easy fix for Hotmail email issues is to update your browser. Just go to the Help section of a browser like Chrome. From there, you can know whether you need updates or not. Always use Hotmail or Outlook in an updated browser.

 

Summing up 

This guide has provided all the different ways to troubleshoot the causes of Hotmail not receiving emails. Use them according to what you think is resulting in this problem. In case the issue persists, it is best to consult an email technical help service.