(Solved) How to Fix Send and Receive Error in Outlook?

Are you constantly seeing the Outlook Send Receive Error when trying to manage your emails? It's a frustrating problem, but no need to panic. This error is common and often simple to resolve. In this blog, we'll dive into the reasons behind it and guide you step-by-step through five potential solutions. Don't worry, our instructions are clear and easy enough for anyone to follow, even for a new user. Let's jump in and get your Outlook up and running smoothly again!

 

Why am I seeing this error?

Understanding the reasons behind the send/receive error in Outlook is crucial before attempting to fix it. Here are some common causes:

• A poor or unstable internet connection can prevent Outlook from sending or receiving emails.

• Emails with large attachments may cause a send receive error in Outlook.

• If your Outlook version is outdated, it can cause various problems, including send/receive errors.

• The personal storage table (PST) files where Outlook data is stored can become corrupted and cause errors.

• If your account settings aren't correctly configured, you may experience send/receive issues in Outlook.

 

Fix Outlook Send Receive Error

Solution 1: Check Your Internet Connection

This might seem like a basic step, but it's surprising how many times a simple internet issue could cause the Outlook send-receive error. The following are the steps:

1. Firstly, open a new browser window and try to load any website of your choice.

2. If you observe that the website loads slowly or not at all, this suggests an issue with your internet connection.

3. Then, try to restart your router or modem by unplugging it from the power source. Wait for approximately 60 seconds, then re-plug it.

4. Wait for the internet connection to stabilize (usually indicated by the light signals on your router).

5. Go back to your browser and try to reload the website. If it loads without issue, return to Outlook and try to send/receive emails again.

 

Solution 2: Reduce Email Attachment Size

Sometimes, an email with a large attachment can contribute to the Outlook send-receive error.

1. Firstly, locate and open the email with the large attachment that's stuck in your Outbox.

2. Secondly, click on the attachment and hit delete to remove it from the email.

3. Then, try to compress the file by right-clicking on it, selecting Send to, and then Compressed (zipped) folder.

4. After that, reattach the now-compressed file to your email.

5. Lastly, attempt to send the email again.

 

Solution 3: Update Outlook

Running an outdated version of Outlook could potentially cause send/receive errors. The following are the steps

1. Launch Outlook and click on the File option located on the top left corner.

2. Then, select Office Account from the dropdown list on the left-hand side.

3. After that, under Product Information, click on Update Options.

4. Finally, select Update Now. If any updates are available, Outlook will download and install them.

 

Solution 4: Repair Corrupted PST Files

Corrupted PST files are a common cause of send/receive error Outlook. The following are the steps

1. Firstly, close Outlook completely.

2. Secondly, use the Windows search bar to locate the SCANPST.EXE file (usually found in the Outlook installation folder).

3. Thirdly, double-click on the SCANPST.EXE file to open the Inbox Repair tool.

4. Now, click on Browse and navigate to the location of your PST file.

5. After that, click Start to scan the file for errors.

6. If any errors are found, then choose Repair to fix them.

 

Solution 5: Correct Your Account Settings

Incorrectly configured account settings can lead to issues with sending and receiving emails in Outlook. The following are the steps

1. Open Outlook.

2. Click on the File menu.

3. From the dropdown menu, click on Account Settings and select Account Settings from the options that appear.

4. In the pop-up window, select your email account and click on Change.

5. Verify your account settings with the information provided by your email service provider.

6. Click Next, and Outlook will test your account settings. If they're correct, click Finish.

 

Wrapping Up

Experiencing the Outlook send receive error can be frustrating but it's usually simple to resolve. By checking your internet connection, reducing attachment size, updating Outlook, repairing corrupted PST files, and correcting account settings, you should be able to fix this problem. Always remember, understanding the cause is the first step in solving any error. Happy emailing!